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Let’s Start the Conversation
Whether you’re exploring AVA for the first time, looking for the right solution for your business, or ready to see it in action, our team is here to help.
Whether you're exploring AVA for the first time or ready to scale customer conversations, our team is here to help. From product questions to setup guidance, we’ll help you find the right path forward and move with clarity.
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Frequently Asked Questions
Everything you need to know about how AVA works, what it can do for your business, and how quickly you’ll see results.
How much does an AI Voice Agent like AVA cost?
Our goal is simple: you shouldn’t pay for capacity you don’t need. AVA is a 24/7 front desk assistant built around your business, not an off‑the‑shelf bot. We price it to match your actual call volume and the tasks you want it to handle, so you’re not stuck overpaying when usage is light.
Right-sized from day one: start with the level you need, then scale up or down as things change.
Clear pricing: we share an upfront quote based on your calls and workflows, no surprises.
Better value: costs much less than multiple full‑time receptionists providing 24/7 coverage.
Share a quick snapshot: your typical call count and what AVA should take care of. We’ll build a price that makes sense. If it’s easier, we can walk through it on a 10‑minute demo.
Will my customers know they’re talking to an AI?
That’s your call. AVA can introduce itself as your virtual assistant, or just get straight to helping. It sounds friendly, keeps a natural pace, and asks sensible follow‑ups. Most callers just notice they got help fast.
We don’t aim to fool anyone; we aim to make things easy. Most people are happy to get what they need right away, and if it needs a deeper conversation, AVA connects them to your team without any friction.
Can AVA be customized for my specific industry?
Absolutely. In fact, that’s our biggest strength. AVA is not a generic bot; it’s a custom AI voice agent and front‑desk assistant tailored to your business needs.
During our setup process, we work with you to teach AVA about your specific business. This includes:
Answering questions unique to your industry.
Understanding your services and pricing.
Booking the right type of appointments with the right staff member.
Integrating directly with the CRM or calendar software you already use.
We work across a range of industries, including auto dealerships, legal offices, florists, healthcare, and education.
Can AVA handle callers in multiple languages?
Yes. AVA supports over 40 languages. It can auto‑detect the caller’s language and can adjust language mid conversation.
How long does it take to get started with AVA?
Our process is designed to be simple and fast and can go live in as short as 7 days. It typically works in three stages:
Discovery: We have a brief call to understand your goals and how your current front desk or answering service works.
Onboarding & Customizations: Our team designs your custom AI voice agent based on your unique needs.
Launch: After testing, we review AVA’s real performance, then push live.
Do I need to be a tech expert to set up AVA?
Not at all. We handle the setup and integrations for you. You share your call flow and preferences, and we do the rest. If anything changes later, just tell us and we’ll update AVA so your AI receptionist stays in sync with your business.
What happens if a caller has a complex issue or asks to speak to a person?
AVA is designed with a “human‑in‑the‑loop” safety net. If a caller asks to speak with a person, it knows exactly what to do. Dynamic routing allows AVA to also seamlessly connect in with the entire phone tree.
If it’s after hours or no one is available, AVA can take a detailed message, let the caller know when to expect a call back, and immediately send an email or SMS notification to your team with the caller’s information and a transcript of the conversation. The primary goal is to ensure the caller is always taken care of, never left at a dead end.
Which CMS platforms can AVA integrate with?
We designed AVA to be a flexible team player that fits right into your current workflow, not the other way around.
AVA can send new lead information directly into your CRM, like Salesforce, HubSpot, Zoho, and many others.
It can book appointments directly on your calendar, whether you use Google Calendar, Calendly, or Acuity Scheduling.
It seamlessly connects with websites built on platforms like WordPress, Webflow, and Shopify.
During setup, our team connects everything for you. The result is a system where you keep using the tools you love, while AVA works in the background as your AI answering service to make sure no opportunity is ever missed.