Put AVA on your front line as your AI BDC agent so every sales and service call gets answered, qualified, and booked — no matter if it’s after-hours, weekends, or the lunch rush.
Listen to a live example of how AVA handles a call, figures out what the customer is looking for, and walks them from the first question to a confirmed test drive or service slot.
Call Type:
New Customer Inquiry
Dealerships move fast, and your callers expect the same pace on the phone. While your team is out on the lot, walking the showroom, or at the service counter, AVA keeps every line covered with steady call handling, appointment management, and accurate routing.
Increase in booked service appointments
Coverage with zero dropped calls
Faster routing than manual transfers
Reduction in missed opportunities
Connect AVA to the CRM, DMS, and communication tools you already rely on so caller details, appointments, and notes flow straight into your existing process. No need to rebuild workflows or retrain your whole team.
Get a clear picture of how much revenue and time AVA can win back for your store in just a few clicks.
Backed by real call data from your own volume
Covers inbound calls around the clock
Instant insights into missed opportunities, busy hours, and conversion
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Calculate how much time and money AVA saves your facility every month
Everything you need to know about how AVA works, what she can do for your business, and how quickly you’ll see results.
How an AI voice agent helps a car dealership sell more cars and services?
Most lost opportunities happen when the phone rings and no one is free to pick up. The AI agent answers right away, finds out whether the caller wants sales, service, or parts, and moves them to a clear next step. That might be a booked test drive, a service visit, or a warm transfer to the right advisor. Over time, that steady coverage means more appointments on the calendar, fuller bays, and fewer shoppers moving on to the next dealership.
Will it work with our existing phone system, CRM, and DMS?
Yes. In most setups, you keep your main number and simply route calls through AVA. From there, we connect to your CRM, DMS, and calendar tools so notes, contact details, and bookings go straight into the systems your team already uses. The goal is to fit into your current flow, not force a new one, so your staff can keep selling and servicing while the front desk work is handled in the background.
Can it really tell the difference between sales, service, and parts calls?
It listens to what the caller is actually asking for and makes decisions based on that. Someone asking about a new model, lease, or trade‑in gets treated as a sales opportunity. Questions about oil changes, warning lights, or warranties go to service. Inquiries about tires, accessories, or specific part numbers are tagged for parts. Each call is routed with the right context so your team does not have to start from scratch.
What happens if a customer wants a person or has a complicated question?
If a caller says they want to speak with someone, or the question moves beyond what AVA should handle, it does a warm handoff. That means it gathers the basics, explains the situation to your staff, and then connects the call. Your advisor comes in with context instead of “How can I help?” for the third time. If no one is available, AVA can take a detailed message and set the expectation for when the customer will hear back.
Is this mainly for after‑hours, or can we use it during the day too?
Most dealerships use it both ways. An AI Front Desk for Car Dealership operations becomes a safety net so every call is still answered, and serious buyers or urgent service needs are captured. During the day, it, catches overflow when your team is tied up with in‑store customers. That keeps hold times low and stops calls from going straight to voicemail when the showroom gets busy.
How long does it take to get up and running?
Set up is measured in days, not months. We start by mapping your departments, hours, and typical call flows. Then we connect to your systems, test a few real scenarios together, and turn it on. You do not need a technical background for this. Once it is live, we can keep tuning it based on what you see in the call reports and feedback from your team.
Will callers know they are not speaking to someone at the front desk?
Most will simply notice that someone picked up quickly and was able to help. You can choose how it introduces itself, but the focus is on clear, natural conversation: answering questions, offering appointment options, and routing when a person is needed. If a customer asks directly to speak with an advisor, the call is handed over without friction.
How is pricing structured for a car dealership?
Pricing is based on usage and the kinds of calls you want covered, rather than a flat “one size fits all” fee. A smaller store that mainly needs after‑hours coverage will look different from a large group handling heavy volume across multiple rooftops. We review your average call volume, busy times, and goals, then build a plan that makes sense on day one and can scale as your business grows.
See exactly how voice agents can begin to work within your business. Book a free, no‑obligation walkthrough today.
