AVA works as an AI Voice Agent for Educational institutes, answering every call, sharing clear information, and guiding students and families to the right office 24/7 while your staff stays focused on the work that really needs them.
Listen to a sample call to hear how AVA greets a prospective student and understands what they are looking for. It guides them from the first question to a clear next step, whether that is a campus tour, general inquiries, or a call with the right advisor. One smooth conversation instead of long holds, answering machines, or voicemails.
Call Type:
New Customer Inquiry
Campuses run on questions. What programs do you offer? When is the deadline? How do I change my major? While your staff are meeting students in person, processing paperwork, or running events, AVA acts as an AI Front Desk for Educational Institutes that keeps the phones covered. It answers common questions and directs complex issues to the right office. Your teams stay focused on higher value conversations while every caller still feels heard and helped.
Instant answer rate
Faster routing
Fewer repeat questions
Fewer missed calls
Connect AVA to the tools you already use to run your institute, from your CRM and student information system to help desk or ticketing tools. Caller details, notes, and summaries flow straight into your systems so nothing has to be re typed and your staff can see exactly what was discussed before they pick up the call or meet the student.
Get a quick view of how much time and how many potential students AVA can save for your educational institute based on your real call volume.
Backed by actual call data from institutes like yours
Covers inbound calls around the clock, not just office hours
Instant insight into missed calls, busy times, and common questions
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Calculate how much time and money AVA saves your facility every month
Everything you need to know about how AVA works, what she can do for your business, and how quickly you’ll see results.
Will an AI agent really help our institute improve service and enrollment?
Yes, because it catches the calls your staff simply can’t get to.
Phones are busiest right when advisors are in meetings, front desks have lines, and deadlines are looming.
An AI Voice Agent for Educational institutes steps in at those moments and answers common questions instead of sending people to voicemail.
Can it handle different offices like admissions, financial aid, and student services?
It can, and that’s where it’s most useful. Callers rarely know whether they should ask for admissions, registrar, or financial aid; they just explain their situation.
AVA listens for what the call is really about and then either answers it on the spot or routes it to the right office with a short summary attached. Staff see the context before they pick up, which cuts down on transfers and “let me start from the beginning” moments
How does it know our programs, deadlines, and policies?
We train it on your information before it ever takes a call.
During setup, you share key programs, dates, fees, and the language your institute prefers.
AVA pulls from that approved knowledge base when it answers questions.
When something changes, you update it once and the new details are used in future calls so everyone hears the same, current answer.
Is this going to replace our front desk or call center staff?
Not necessarily; AVA is designed to take the pressure off in key moments. The AI educational front desk agent handles routine questions, simple scheduling, and after-hours calls, freeing staff to spend more time with students who truly need a human conversation.
Will students and parents be comfortable talking to it?
Most people just want someone to answer, listen, and give a clear way forward. AVA speaks in plain language, keeps a calm pace, and takes a moment to confirm important details like names, student IDs, and dates. If a caller ever says “Can I talk to a person?” or brings up something sensitive, the call is handed to your staff along with what’s already been shared.
Do we have to change our main phone number or how calls are handled now?
No, your main number and basic setup stay the same. Calls to your existing number are simply routed through AVA first. From there, it can answer questions, create tickets, book meetings, or transfer calls to live staff. Direct lines and emergency routes remain in place, you’re just adding a smart first layer, not rebuilding everything.
Is this only for after-hours, or does it help during the day too?
It’s useful both when offices are closed and when they’re overwhelmed.
After-hours and weekend calls still get answered instead of going to voicemail.
During the day, AVA steps in when lines are busy or staff are in meetings and takes the next call in the queue.
That means fewer missed calls around peak cycles and far less chaos near deadlines.
How long does it take to get this up and running for our campus?
Implementation just takes a few days. We begin by understanding your call patterns, key departments, and the most common questions. Then, we connect AVA to your phone system and, if you choose, to your CRM, student system, or calendars. After a few live test calls and minor wording adjustments, you can turn it on and continue refining it based on real interactions with students and parents.
See exactly how voice agents can begin to work within your business. Book a free, no‑obligation walkthrough today.
